AI and HR: The Benefits of Bionic Recruiters
The future of workplaces is evolving to include two crucial factors: the human element and Artificial Intelligence (AI). These factors will be driving the transformation of the HR industry in 2020 and beyond. While a common fear of Artificial Intelligence in the workforce is the idea of replacing human recruiters with robotics, studies have shown that the value of a recruitment team becomes stronger with the implementation of technological resources.
According to Randstad’s 2020 Talent Trends Report, 71% of survey takers say that technology has made a positive impact on their recruitment strategies. While common forms of HR technology such as performance management software, payroll systems, and workforce analytics are already a staple in many organizations, the integration of AI in the form of bionic recruiters is predicted to bring a tremendous amount of value to HR teams. Check out a few benefits of bionic recruiters in the workforce:
Increased Productivity in the Workplace
By automating time-consuming tasks with the help of AI, recruiters will have more time in their schedules to complete additional work and increase productivity. In fact, several widely-known companies are already seeing exceptional results from the implementation of AI in their human resources strategies. According to an article by Forbes entitled “Ten HR Trends in the Age of Artificial Intelligence,” the Hilton company has increased their HR team’s productivity by using AI for various tasks. Sarah Smart, Vice President of Hilton’s Global Recruiting says, “By using Artificial Intelligence to source, screen, and interview candidates, we have increased our speed to hire by 85%.”
When covering one’s bases in the world of AI for HR, it’s important to include the concept of Virtual Reality (VR). Once referred to as a system popular in the gaming world, VR has proven effective in training courses for employees. But how? In a study conducted by The University of Maryland, researchers found that students absorbed more information through Virtual Reality than through a traditional desktop. In conclusion, the participants who used VR reported that the information provided felt like memories that actually happened to them. By designing a training program that sticks with employees, Virtual Reality can be used by HR in the replacement of tedious videos or in-person sessions, thus creating a productive and effective form of learning.
A candidate-focused experience when using bionic recruiters may seem contradictory: can Artificial Intelligence in the workforce replicate the hiring process for a human HR leader? Since the goal is not to replace HR professionals with AI but to assist them, the answer is yes. This is exemplified by the application of consumer-based programmatic career posting in helping to expand the recruiter’s reach to the best-fit candidates. Personalized interaction with talent is incorporated with the use of chat boxes that provide natural language to streamline the hiring process — and can cover even the most personal tasks such as interview scheduling and feedback for applicants with questions.
To ensure that applicants are given the most candidate-focused experiences, the role of an AI trainer should be incorporated into an AI-powered workplace. This is necessary so that the correct facts and knowledge regarding open positions can be fed to bionic recruiters and regurgitated in a conversational tone.
Personalized Interaction with Talent
The overarching goal of implementing AI in the HR workforce is to streamline a process where organizations can incorporate the virtual in an effort to get more personal. As previously mentioned, a good deal of recruiters’ daily tasks without the help of AI includes time-consuming administrative work. A typical schedule might involve managing payroll, screening applicants, processing leave forms, and beyond. As a result, these tasks take away time that could be spent building stronger relationships with talent.
By using pre-installed algorithms and efficient computing technologies, time-consuming processes can be automated and even customized based on individual employees. With the automation of repetitive tasks, HR recruiters can dedicate more hours to developing bonds with applicants, being brand ambassadors, and selling roles to the candidates who are the best fit for the job. This also frees up a recruiter’s day so that he or she can connect with hiring managers and effectively draw out correct job descriptions.
As Artificial Intelligence makes waves in the HR world, it’s likely that we’ll see bionic recruiters start to pop up across the workforce. Are you using any form of AI to get ahead on HR tasks? With so many things going virtual, how do you see AI in your strategies? For more on how to perfect your talent management solutions, check out Acendre’s HR management software today.
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